Shipping policy
Shipping Policy
At Calbelle, we are committed to delivering your jewellery safely and efficiently. Please review our shipping details below.
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Some of our jewellery pieces may be shipped directly from our trusted fulfillment partners to ensure quality and efficient delivery.
Orders are not processed or shipped on weekends or public holidays.
Shipping Time & Delivery Estimates
Delivery times vary depending on your location:
-
United States: 5 - 8 business days
-
Canada: 7-10 business days
-
United Kingdom: 5-8 business days
-
Europe: 3-10 business days
- Australia: 3-10 business days
-
Global: 7-14 business days
Please note: Delivery times are estimates and may vary due to customs, carrier delays, weather, holidays, or other circumstances outside our control.
Shipping Charges
Shipping charges (if applicable) are calculated at checkout based on your location.
We may occasionally offer free shipping promotions, which will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking number.
Tracking information may take 24–72 hours to update after shipment confirmation depending on the carrier.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country.
These charges are the responsibility of the customer and are not controlled by Calbelle.
Delays & Unexpected Issues
While we work closely with our shipping partners, delays may occur due to:
-
Customs inspections
-
Weather disruptions
-
Courier service interruptions
-
High seasonal demand
We sincerely appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping address is correct at checkout.
If an order has already entered processing or shipment, we may be unable to modify the delivery address.
Calbelle is not responsible for orders shipped to incorrectly provided addresses. If you notice an error in your address, please contact us immediately at support@calbelle.com.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of delivery (or expected delivery date).
We will work with our shipping partners to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your shipment or delivery, please contact us at:
Email: support@calbelle.com
Business Hours: Monday – Friday, 10:00 AM – 7:00 PM IST